Contact Us

We currently offer the following ways to contact us

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For all inquiries regarding your order, please call us at 1-866-699-7379
Monday – Friday 8am – 9pm ET
Saturday – Sunday 9am – 6pm ET

Customer Service
1400 Industries Road
Richmond, IN 47374
General Inquiry Form *required field
Defective Product Form *required field
Order Return Form *required field

For returns, please use our online returns form. For inquiries about your return, please use the form below.

Order Status/Change Order Form *required field
Return Status Form *required field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
Replacement Option: To help expedite the process should your product be approved for replacement. Please include 1 comparable replacement style from our website.
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